Accessibility means designing things that anybody can use.
How we support accessibility
We support accessibility by:
- providing alternate formats
- including it in our policies
- training our staff
assessing our websites, keeping track of issues, and fixing them
- responding to complaints
- delivering on the Accessibility Charter
- working to meet the NZ Government Web Accessibility Standard.
At a minimum, this website aims to:
- meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, as per the NZ Government Web Standards
- work on the most common browsers, platforms, devices and assistive technologies.
- Some resources are in a PDF format and are not accessible
- The Seniors newsletter signup form lacks a <legend> element
- Resizing the browser window may cause the layout to break, a page refresh will fix it
There are no known technology incompatibilities.
Reporting an issue
Please contact us if you encounter an accessibility issue on this website. We aim to respond to feedback within 3 business days.
Requesting alternative formats
Contact us if you need information in an alternate format, such as:
- Easy Read
- New Zealand Sign Language (NZSL)
- large print
- plain text.
In your message, please include:
- the web address (URL) of the information you need
- the format you are requesting — for example, Braille.
You can make a formal complaint to MSD.
If you’re not happy with the response, you can contact the Human Rights Commission.