Step 2.4 – Self-assessment for councils

It can be useful for councils to do an age friendly self-assessment across their own suite of strategies, guidelines, standards, and forward planning documents.

The self-assessment could include reviewing how age friendly public-facing council services are.

For example, to help make council services more aware of and able to respond to the needs of older people and those with dementia, councils can engage in the:

You can carry out an assessment of how well your local residential area meets your physical, cognitive and sensory needs using the Older People’s External Residential Tool (OPERAT) which is administered by Massey University in New Zealand.


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