Digital inclusion

We are working to improve digital inclusion for older people.

What is digital inclusion?

In a nutshell, digital inclusion means that everyone has what they need to be able to participate in society using digital technologies.

There are four parts to this:

  • Access – having access to affordable, fit-for-purpose digital devices, services, software and content.
  • Motivation – feeling ready and willing to access services digitally.
  • Skills (also known as digital literacy) – having the knowledge and skills to use devices to get things done.
  • Trust – feeling confident and safe when carrying out online activity and services.

Read our Better Later Life strategy for more

Read more about the Government’s digital inclusion work programme and vision here:

Digital inclusion –