We are working to improve digital inclusion for older people.
What is digital inclusion?
In a nutshell, digital inclusion means that everyone has what they need to be able to participate in society using digital technologies.
There are four parts to this:
- Access – having access to affordable, fit-for-purpose digital devices, services, software and content.
- Motivation – feeling ready and willing to access services digitally.
- Skills (also known as digital literacy) – having the knowledge and skills to use devices to get things done.
- Trust – feeling confident and safe when carrying out online activity and services.
Read more about the Government’s digital inclusion work programme and vision here: